Model Match

What’s new

Everything new at Model Match, in one place.

Fixes and improvements

Smaller updates from the past month.

Search

  • Metro and region searches can find loan officers and agents by office location, not only by where they produce.

CRM

  • Notes and activity show clear dates ("Aug 24") instead of relative times ("1 week ago").
  • Records have a one-click Research row.
  • Phone and email labels are shown inline.
  • Calls that go to voicemail aren't transcribed automatically. Use Transcribe anyway when you want one.
  • A daily digest email lists every task that's due, and its link opens the right workspace.

Billing

  • Invoices explain in plain words what was charged and why: renewals, seat changes, prorations and account credit.
  • See the new monthly cost and today's charge before you add a member.

Integrations

  • Switching workspaces keeps your Claude connection, so you don't need to reconnect.

For developers: API updates

New in the Model Match API and MCP server:

  • Market forecasts with interest-rate scenarios: rates hold, fall or rise.
  • Prior-year production on loan officer results, for year-over-year comparisons.
  • Office location filters for loan officers: state, city, ZIP or county.
  • Cancel a running bulk export or enrichment job.

Send records straight to your systems

Push to… sends the record you’re viewing to your own CRM or intake system in one click, with field mapping for 3, 6, 12, 14, 18 and 24-month production windows. Set push targets for the whole workspace or just for yourself, and push offices as well as people.

Webhooks are smarter, too. Filter what gets sent — for example, “only when a contact joins list X” or “only records I own” — and build filters quickly with the new field picker.

Push to… and webhook filters are available on Premium and Enterprise. See integrations →

An AI assistant for your settings

Settings now has a built-in assistant that sees the page you’re on. It can take you where you need to go, point out the right button, change filters for you, and answer billing questions. The settings home also has quick links to Model Match, Ask, the CRM and Borrower Insights.

Community Lending, now for everyone

The redesigned Community Lending tab is available to all users, with program-share rankings and a race and ethnicity breakdown. The new CRA Peer Benchmark ranks a company’s or loan officer’s LMI and MMCT share against peers in the same states, and loan officer profiles now show LMI Share %. Community Lending search filters are simpler, too: 8 instead of 35.

See how your team is really doing

The new CRM Reports dashboard tracks calls, emails, meetings, tasks, wins and pipeline, each compared to the previous period. A team leaderboard lets you drill into any member, and you can report across multiple lists over Today, 7, 30 or 90 days, or a custom range. Mark list statuses as Win or Loss to track outcomes, and export any report to CSV, Excel or PDF.

A sharper Reverse Report

The Reverse Report has a new HECM-to-HECM filter, so you can spot reverse refinances at a glance. You can now search the report by name or NMLS, and exports include Company NMLS and every lender column.

Turn loan data into warm leads

Introducing Borrower Insights. Search the loan market by the criteria that matter — equity, rate, loan age, location — to find refinance and HELOC opportunities, then reveal verified contact info when you’re ready to reach out.

Find the right people, faster

Smarter search and export. New filters (years in business, loan volume, broker status, and more), “Best Matches” to surface the strongest fits first, and cleaner one-click exports to take your lists anywhere.

Model Match V3 is here

A brand-new Model Match. Search loan officers, real estate agents, companies, and branches in one place, with rich profiles for every one of them. See who’s moving, who’s producing, and where the opportunities are — all in a cleaner, faster experience.

See who's on the move

New recruiting and market-movement intelligence. The Industry Movement Report and Talent Flow show you who’s hiring, who’s leaving, and where top talent is heading — so you can spot recruiting opportunities before anyone else.

We went into the lab

We went quiet for a few months on purpose. We tore Model Match down to the studs and rebuilt it from the ground up — faster, cleaner, and built for everything we’re about to ship. Thanks for your patience. It was worth it.

Improved TCPA tracking

We’ve updated our TCPA litigator tracking, including a new column in all new and previously generated export files. You’ll find the new column labeled TCPA, with a Yes or No to indicate whether the borrower was involved in current or previous TCPA litigation.

Improved DNC results

We now show the result of our DNC lookup for each specific borrower phone number. Two new columns appear for each phone number — Phone Number 1 DNC and Phone Number 2 DNC — each with a Yes or No to indicate whether that specific number is present on the DNC registry.

Borrower Insights
View enriched
Found 12,028,707 loans Enrich Loans Export Loans
Transaction Date Address Borrower Borrower Contact Calculated Interest Rate Equity
Apr 14, 2026 4827 Birchwood Dr Eugene, OR 97402 Daniel Okafor & Maya Okafor Access contact 5.418% $48K 11.4%
Apr 14, 2026 712 Maple Crest Ave Battle Ground, WA 98604 Priya Nair Access contact 5.418% $96K 19.8%
Apr 14, 2026 1330 Riverside Way Camas, WA 98607 Gregory Holt & Dawn Holt Access contact 5.543% $88K 14.2%
Apr 14, 2026 9054 Summit Ridge Rd Vancouver, WA 98685 Marcus Delgado & Elena Delgado Access contact 5.293% $1.38M 28.6%
Apr 14, 2026 268 Linden Park Ln Roseville, MN 55113 Hannah Brooks Access contact 5.293% $214K 73.5%
Apr 14, 2026 503 Glenwood Ct Maplewood, MN 55119 Theodore Vance & Susan Vance Access contact 5.543% $237K 70.2%
Apr 14, 2026 2871 Lakeshore Blvd Arden Hills, MN 55112 Olivia Park & Jason Park Access contact 5.543% $289K 79.1%
Apr 14, 2026 1604 Hawthorne Ave Saint Paul, MN 55104 Raymond Castillo & Maria Castillo Access contact 5.418% $79K 30.4%
Rows per page 50 1 – 50 of 12,028,707 1 2 3 4 5 …

Borrower Insights: early access release

We’ve rolled out early access to Borrower Insights — a clear window into potential borrowers across the country.

You can now see the loan details that matter: interest rates, how much equity a borrower has in their home, and more. Plus the contact info you need — phone numbers, emails, and helpful context like occupation, investment history, and net-worth indicators (with DNC flags to keep you compliant). With a few clicks, you can export everything straight to Excel and drop it into your CRM.

Request early access →

Find borrowers by interest rate or equity position

Identify prime refinance candidates with enhanced market-intelligence filters — interest rate, equity percentage, loan balance, LTV, and borrower status — and pinpoint opportunities in seconds.

Reveal loan insights with a click

Click to reveal equity, interest rate, property valuation, or borrower contact information on any loan — one at a time, or many at once.

Richer borrower profiles

Richer profiles with financial indicators including income levels, net-worth estimates, and occupation details, when available.

Exporting made easy

Drop your new insights directly into Excel — formatted and ready to import into any CRM.

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